Admission & Discharge

• Identification Proof:
• Adult ‒ Hong Kong Identity Card
• Child ‒ Birth Certificate or Hong Kong Identity Card
• Non HK resident ‒ Valid Identification Proof (e.g. Passport)
• Appointment Slip / Admission Slip
• Referral Letter (if applicable)
• Government servants, HA staff, their eligible dependents or patients under Comprehensive Social Security Assistance (CSSA) Scheme must inform counter staff of their eligibility for online verification or produce valid documents (HA181/182, GF181, TRY447…) for exemption of fee, otherwise, full payment would be charged.
• Please bring with one utility bill within six months, e.g. electricity, gas or water bill, which carries your or your relatives’ address as acceptable residential address proofs.

• Patients should inform our ward staff and bring along the medication that are currently taking or other relevant medical information such as X-ray films and medical reports.
• Unless being advised, in-patients should not take the medications they brought into hospital.
• Patients should bring along the personal daily necessities including slippers, tooth mug, toothpaste, toothbrush, face towel, tissue, mug and small vacuum flask etc.
• Patients and visitors should not bring dangerous objects into the Hospital. In order to provide a safe environment in the Hospital, the Hospital may check and, where appropriate, take away dangerous objects in the interests of safety.
• Dangerous objects include:
• Fragile items including glasses and chinaware;
• Cutlery (e.g. knives, scissors, nail cutters, nail files, razors or other sharp objects such as syringes, etc.);
• Harmful medications, chemicals or substances;
• Flammable or toxic liquids or substances;
• Lighters or matches, and other objects that present a danger to the life, health and/or safety of the patient or others.
• Please remove the gel nail / nail polish and trim the nail before admission for observation.

• Patient please do not bring along personal belongings / valuable items on admission to and during hospitalization at a hospital (the “Hospital”) of the Hospital Authority (“HA”).
• Patient should take care of all his/her personal belongings/ valuable items during hospitalization. All such items (whether kept by the patient or temporarily kept by the Hospital) are at the sole risk of the patient, and the patient agrees that HA / the Hospital is not liable for any loss or damage to such items, howsoever arising. All such items must also be removed or collected by the patient or the patient’s next of kin/ intended or actual personal representative of the estate forthwith when the patient no longer stays in the Hospital (for the reason of discharge or other circumstances) (“the Discharge”).
• If patient’s cash is temporarily kept by the Hospital, the Hospital may deposit the cash to HA’s bank account for security reason. The same amount of cash (with no interest) will be returned to the patient or the patient’s next of kin/ intended or actual personal representative of the estate upon the Discharge. The patient agrees that any interest generated into the bank account from the cash belongs to HA absolutely.
• The patient agrees that all his/her personal belongings/ valuable items in the Hospital (including items temporarily kept by the Hospital) not removed or collected for within three months after the Discharge shall be considered abandoned by the patient and the Hospital may dispose of such items at any time thereafter and in any manner considered appropriate, and the proceeds of disposal (if any) may be retained by the Hospital for its own use. Patient further agrees that if such items are perishable, noxious, offensive, or otherwise repulsive, they may be disposed of by the Hospital at any time and in any manner considered appropriate without notice to the patient or the patient’s next of kin/ intended or actual personal representative of the estate and the Hospital is not liable for any loss or damage caused.

• Our hospital may receive enquiries in person or by telephone as to whether or not you have been admitted to hospital and your ward/bed number. Such enquires can come from your relatives, friends or florists who may wish to deliver flower baskets to you. Please let our staff members know if you object to the disclosure of such information. Under our current system, if you object to disclosure, both the fact of your hospitalization and your ward/bed number will not be disclosed. Regrettably, we cannot permit selection of non-disclosure items at this stage.

• In general ward setting, a small bedside cabinet (patients can bring along a padlock to lock up small quantity of personal item).
• Some of the in-patient wards are equipped with USB charging ports at the bedside (charging cables are not included) for your convenience. There is mobile power rental service in hospital convenience store, our nursing staff can provide you with further information and assistance regarding this service.

• A Red Cross Library and Mobility Equipment Loan Service Depot is located on 1/F of Main Block, services including:
  • To provide book loan and free magazine distribution service to in-patients.
  • To provide mobility equipment loan service to the sick and temporarily disabled through their recovery period.

• Resident teacher will be available for the purpose of furnishing a diverse array of learning activities for hospitalized school-age patients.

• Appropriate diets will be provided to patients according to their clinical conditions and needs, e.g. religion.
• Our dietitians will arrange special diets for patients who need special care.

Patients should notify our ward staff before leaving the ward.