The Department of Community & Patient Resource (C&PR) has three Patient Resource Centres (PRC), named Cancer Patient Resource
Centre, Nethersole Patient Resource Centre and Mental Health Resource Centre. PRCs provide four core services including
empowerment programme and support, mutual support network, volunteer service and community engagement along patient journey.
Social workers of PRC collaborate with clinical partners, engage community partners and mobilize community resources to work
towards patient centred care from hospital to community. C&PR also manages Community Service Office and operates Rehab Shop in
Pamela Youde Nethersole Eastern Hospital (PYNEH).

Scope of Service
Empowerment and support for patient and carer
- New patient orientation
- Psychosocial service
- Sharing by patient volunteer
- Stress management workshop
- Therapeutic group
Mutual support network
- Patient association forum
- Patient association Training
- Patient support station
- Peer concern service
Volunteer service and development
- Volunteer service development and mobilization
- Volunteer Training and quality management
- Volunteer management system
Community engagement and partnership
- Community health project
- Medical Social Collaboration via Platforms, Referral Mechanism, Collaborative projects, Symposium
- Community Resources Navigation
Rehab resources
- Health Information and Healthyhkec website
- Mobility Equipment Loan (By Hong Kong Red Cross)
- Rehab Shop service
- Wig Loan service for Cancer patients
Service Hours
Nethersole Patient Resource Centre
- Monday to Friday: 09:00 - 13:00; 14:00 - 17:15
- Saturday: 09:00 - 13:00
- Sunday & Public Holiday: Closed
Cancer Patient Resource Centre
- Monday to Friday: 09:00 - 13:00; 14:00 - 17:15
- Saturday, Sunday & Public Holiday: Closed
Mental Health Resource Centre
- Monday to Friday: 09:00 - 13:00; 14:00 - 17:15
- Saturday, Sunday & Public Holiday: Closed
Rehab Shop
- Monday to Friday: 10:30 - 13:00; 14:30 - 17:30
- Saturday: 10:30 - 13:00
- Sunday & Public Holiday: Closed
Hong Kong Red Cross Mobility Equipment Loan Service Depots
- Monday to Friday: 11:30 - 16:30
- Saturday, Sunday & Public Holiday: Closed
Related Website
Contact Us
Nethersole Patient Resource Centre
1/F, Main Block, Pamela Youde Nethersole Eastern Hospital
2595 6342
Cancer Patient Resource Centre
1/F, East Block, Pamela Youde Nethersole Eastern Hospital
2595 4165
Mental Health Resource Centre
1/F, East Block, Pamela Youde Nethersole Eastern Hospital
2595 4008
Rehab Shop
G/F, Main Block, Pamela Youde Nethersole Eastern Hospital
2595 6222
Hong Kong Red Cross Mobility Equipment Loan Service Depots
1/F, Main Block, Pamela Youde Nethersole Eastern Hospital
2595 6327