The Department of Pharmacy (PHARM) shares the commitment to improve patients’ lives through medicines and care, and serves a pivotal role in the safe and effective use of medicines. PHARM operates 24-hour a day throughout the year and provides pharmaceutical care to all in-patients, out-patients including discharged patients, and follow-up patients from Specialist Out-patient Clinics and The Department of Accident & Emergency.

Since the introduction of clinical pharmacy in 2008, pharmacists are assuming more advanced practice roles in direct patient care and interact with doctors and other health professionals to ensure that the medications prescribed for patients contribute to the best possible health outcomes. In 2013, the Pharmacy Aseptic Services Unit became the first site in Hospital Authority to meet the most rigorous international cleanroom standards for the preparation of ready-to-use chemotherapy preparations, intravenous nutrition infusions and other sterile injectables and preparations.

Scope of Service

Dispensing service
  • Inpatient and outpatient dispensing service
  • Aseptic dispensing and reconstitution service
  • Drug counselling and refill services
  • Drug information and education
  • Medical gas supply
  • Procurement Service
Clinical Service
  • Medication Reconciliation Service for medical wards
  • Clinical Pharmacy Services to medical wards, paediatric wards, and clinical oncology wards.
  • Clinical Oncology Pharmacist Clinic
  • Pharmacist-led Anticoagulation Clinic
  • Pharmacist-Led Drug Therapy

Service Hours

Main Pharmacy
  • 24-hour (Closed between 03:00 to 04:00)
Specialist Out-Patient Pharmacy
  • Monday to Friday: 09:30 – 17:30
  • Saturday, Sunday & Public Holiday: Closed

Contact Us

Main Pharmacy
G/F, Main Block, Pamela Youde Nethersole Eastern Hospital
2595 6207
Specialist Out-Patient Pharmacy
LG1, Specialist Out-patient Block, Pamela Youde Nethersole Eastern Hospital
2595 7788

Related Website


HA Go Medication App
The “Medication” app helps you find your dispensing records, drug information and allergy records. Keep up and maintain health and wellness every day.
In addition, you can also view drug information by scanning the QR code of HA drug label using the “Medication” app.



HA Go EasyQ – Pharmacy
Provides the pharmacy queue status information to patients in real time
Main Pharmacy operates 24 hours a day throughout the year
Pharmacy provides drug counselling services to patient.
Pharmacy provides pharmaceutical care to all in-patients, out-patients and follow-up patients from Specialist Clinics and Accident & Emergency Department.